User Accounts

Everything that you need to know about ODOP user accounts.

On this page:

• Overview
• Sign Up
• Screen Capture of Sign In Page
• Sign In
• User Name
• Password
• Session Duration
• Saving and Restoring Designs
• Personalize System-Provided Designs
• Password Reset
• Other Account Maintenance
• Troubleshooting Sign In Issues
• Sign Out

Overview

Most ODOP features work without an account. A free account is required to save designs to the cloud-based (on-line) ODOP Design Library and keep them private. Accounts use an email address and password for secure access.

Having an account also allows you to Personalize System-Provided Designs.

See Also:

• Data Retention Policy
• Save, Save As, Import and Export

Sign up

You can create a free private account in two ways:

Option 1 – Self‑Service Registration from within the app:

1. launch the ODOP app from the SpringDesignSoftware.org home page, Getting Started page or any spring type page.
2. Push the "Sign In..." button at the left of the menu bar.
3. Use the "Sign up" feature at the lower right of the Sign In page.
4. Follow the prompts and confirm your account via the activation email. Your account is ready immediately.

Option 2 – Email Request
Send a message to Info@SpringDesignSoftware.org to request an account. You will receive a reply message (welcome letter) with further instructions. This alternative contains one step that is not automated, so expect a delay of hours to a day or so. The welcome letter includes instructions on how to establish a password and later
change it.

See Also:

• Data Retention Policy

Screen capture of the Sign In page:

Sign in

Once your account is set up:

1. launch the ODOP app
2. Push the "Sign In..." button at the left of the menu bar.
3. Enter your email address and password.
4. Push the "Sign In..." button.

User Name

An account username must be in the form of an email address. Specifically, it should be in the form of "name@example.com".

As noted in our Privacy Notice, your personal information is secure and will not be misused. If preferred, you may use a secondary email address instead of your primary one.

Password

Passwords must include:

• At least 8 characters
• At least one lowercase letter
• At least one uppercase letter
• At least one number

While it is not possible to recover an existing password, you can establish a new one.

Session Duration

Your session remains active as long as:

• The browser browser window (tab) running the app stays open
• Your Internet connection is maintained.

After multiple hours of inactivity, a browser refresh will require you to sign in again.

Important:
Save your work frequently. Closing the browser tab or window may lose any unsaved designs.

See Also:

• AutoSave.

Saving and Restoring Designs

When signed in, you can:

• Save designs into the ODOP Design Library using File : Save As or File : Save.
• Access saved designs with File : Open.

Designs saved while signed in are private and can only be accessed when signed in with the account (email address and current password) that created them.

See also:

• File : Export
• File : Import

Personalize System-Provided Designs

When signed in, you can customize System-Provided Designs by by saving over them with the same name.

• System-provided designs are marked [ReadOnly].
• Your personalized version will replace the system-provided design and will not be marked [ReadOnly].

To restore the original system-provided design, delete your customized version.

See System-Provided Designs for more details.

Password Reset

To change a password or recover from a lost password:

1. Launch the ODOP app
2. Push the "Sign In..." button at the left of the menu bar
3. Select "Forgot password?" on the Sign In page
4. Enter your email address on the "Reset Password" page and click "Reset via email"
5. Check your inbox (and spam/junk folder) for the reset email message.
6. Push the "Reset Password" button in that email message
7. In the new tab, enter your new password and push the "Reset Password and Close Tab" button
8. Confirm that you are on the original tab containing the ODOP app and push the "Go to Home" button.
9. Sign in with your new password

Note:
The validation email message expires after 24 hours. If it has expired, use a "Resend Change Password Email" button on the Sign In page to continue.

Other Account Maintenance

Currently, you cannot use self-service to:

• delete your account
• change your email address
• change your first name or last name

Please Contact Us for assistance with these changes.

Where relatively few designs are involved, there is an approach to moving to a new email address that can be accomplished without assistance.

1. When signed in to the original account, use the Download All feature to export all designs to a .ZIP file in local storage.
2. Expand the .ZIP file.
3. Create a new account with the new email address.
4. When signed in to the new account, import each design.
5. Sign in to the old account and delete all designs.

Troubleshooting Sign In Issues

• Be sure to enter your full email address in the "Email" field of the Sign In page. For example, it should be in the form of "name@example.com".
• If you see an expired confirmation or password change message, click the associated “Resend Change Password Email” button.
• If problems persist, Contact Us

Sign Out

Push the "Sign-out" button to the left of the File menu

See Also:

• Data Retention Policy
• Restrictions

Note:
When opened from the ODOP Sign In page, this page appears in a new browser tab. Switch tabs or close this tab to return to Sign In.

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